{ "name": "Csatzo Feedback Platform Pricing Index", "title": "Feedback Platform Pricing Index", "url": "https://csatzo.com/datasets/feedback-platform-pricing-index/", "csv": "https://csatzo.com/datasets/feedback-platform-pricing-index.csv", "markdown": "https://csatzo.com/datasets/feedback-platform-pricing-index/index.md", "computed_at": "2026-10-19", "license": "https://csatzo.com/terms", "headline": "The Feedback Platform Pricing Index carries 14 published figures read from 21 sources' own pages, from 15 to 499 USD, read 12 October 2026.", "quotes": [ "The Feedback Platform Pricing Index carries 14 published figures read from 21 sources' own pages, from 15 to 499 USD, read 12 October 2026.", "21 of the 45 named sources read in full publish a figure; 24 publish none, read 12 October 2026." ], "citation": "\"Csatzo Feedback Platform Pricing Index\", updated 2026-10-19, https://csatzo.com/datasets/feedback-platform-pricing-index/.", "changed_since": null, "national": { "unit": "USD", "n": 14, "median": 74, "min": 15, "max": 499, "p25": 36.5, "p75": 219, "mean": 126.5714, "units": { "EUR": 4, "GBP": 3, "USD": 14 }, "published_sources": 21, "named_sources": 46, "read_sources": 45, "not_published": 24, "published_share": 0.467 }, "by_axis": {}, "rows": [ { "source": "SurveyMonkey plans and pricing", "url": "https://www.surveymonkey.com/pricing/", "figure": "€30", "value": 30, "unit": "EUR", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "€30/ user / month", "source_class": "primary-provider-own-site", "text_sha256": "25865fb865196742e515ec9107ab6e17fc80160f76c05b72bb98b3de9daace24" }, { "source": "Typeform pricing", "url": "https://www.typeform.com/pricing/", "figure": "242EUR", "value": 242, "unit": "EUR", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "242EUR/mo after 14 days", "source_class": "primary-provider-own-site", "text_sha256": "926d797a97bfd11881d1f13957fbc083e3d4bc4ea037b78b19b405c7f0a29524" }, { "source": "Survicate pricing", "url": "https://survicate.com/pricing/", "figure": "£89", "value": 89, "unit": "GBP", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "£89", "source_class": "primary-provider-own-site", "text_sha256": "eececcced03dfba42e758bb46581eff5326aebce7c667f0bd47b3fc07523432d" }, { "source": "Nicereply pricing", "url": "https://www.nicereply.com/pricing", "figure": "$79", "value": 79, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "$79", "source_class": "primary-provider-own-site", "text_sha256": "e47b532f13d5188e19fe902562eccde046d5604db6e17945e6a7c356b5070534" }, { "source": "SatisMeter pricing", "url": "https://www.satismeter.com/pricing", "figure": "$ 199 ", "value": 199, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "$ 199 / month", "source_class": "primary-provider-own-site", "text_sha256": "a55d7110bc903918705b4459b45d487827d8d9f999757207faa728614770efbf" }, { "source": "ProProfs Survey Maker pricing", "url": "https://www.proprofssurvey.com/pricing/", "figure": "$499", "value": 499, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "Starts at $499/month", "source_class": "primary-provider-own-site", "text_sha256": "dd8f4e4df32045d01b0712834c33ee1c927918110d6f4a66ea6928416dd6a394" }, { "source": "SmartSurvey pricing (UK)", "url": "https://www.smartsurvey.co.uk/pricing", "figure": "£100", "value": 100, "unit": "GBP", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "Everything you need to scale feedback across teams £100", "source_class": "primary-provider-own-site", "text_sha256": "07dceafa6898bf4c46fd0f523976941066099ec4b48b846ca922c9b70fd580c3" }, { "source": "SurveyLegend pricing", "url": "https://www.surveylegend.com/pricing/", "figure": "$15 ", "value": 15, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "$15 /mo.", "source_class": "primary-provider-own-site", "text_sha256": "552fbaebab83bc9d9fa708b56e493b63579e84b133a07d70ec26b8fb8db28511" }, { "source": "Userpilot pricing", "url": "https://userpilot.com/pricing/", "figure": "$299", "value": 299, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "$299/mo", "source_class": "primary-provider-own-site", "text_sha256": "20fa17a3f8ff205c712fe5a39f664ce3496cceee814cfae4ff75b47aa2f37416" }, { "source": "Chameleon pricing", "url": "https://www.chameleon.io/pricing", "figure": "$279 ", "value": 279, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "Starts at $279 for 2,000 MTUs", "source_class": "primary-provider-own-site", "text_sha256": "2b81b60ec2bafe9f6b7a0ea2595724cd10f763993ea69fab617c73b7522285e8" }, { "source": "Canny pricing", "url": "https://canny.io/pricing", "figure": "$79 ", "value": 79, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "$79 / month billed yearly", "source_class": "primary-provider-own-site", "text_sha256": "257e41076549f4016e0f109f27dfdd826baf0195a3685fb846d9261cf4ade0bb" }, { "source": "Sleekplan pricing", "url": "https://sleekplan.com/pricing", "figure": "€13", "value": 13, "unit": "EUR", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "€13/mo", "source_class": "primary-provider-own-site", "text_sha256": "ab67cdec67ac9751f1aaf17c8e716301086683f3d6d7671eabcffdf310cd6827" }, { "source": "ProductLift pricing", "url": "https://www.productlift.dev/pricing", "figure": "£49", "value": 49, "unit": "GBP", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "£49/mo", "source_class": "primary-provider-own-site", "text_sha256": "336fbf397e7e1f929286e9976f3efa76355eea2975be31c60ed99540ba64bb2b" }, { "source": "Featurebase pricing", "url": "https://www.featurebase.app/pricing", "figure": "$29 ", "value": 29, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "$29 per seat/mo", "source_class": "primary-provider-own-site", "text_sha256": "8e9a651df133d83517e3325d2a544799c0784335bc8008cf0f6a0f623eaf6941" }, { "source": "Merren pricing", "url": "https://merren.io/pricing", "figure": "$39", "value": 39, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "$39/month", "source_class": "primary-provider-own-site", "text_sha256": "7f34697c7cc03a91fbbe2af87345e006ea51b2c36e0d3787db8f24efdfbc854b" }, { "source": "SurveyKing pricing", "url": "https://www.surveyking.com/pricing", "figure": "$19 ", "value": 19, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "$19 / month", "source_class": "primary-provider-own-site", "text_sha256": "60fb8aa8edcf1e857da2de906c8cbdbc0333424649cace1a62056cfb3b50a7ad" }, { "source": "BlockSurvey pricing", "url": "https://blocksurvey.io/pricing", "figure": "$49", "value": 49, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "For individuals to run surveys for research or feedback. $49", "source_class": "primary-provider-own-site", "text_sha256": "e62a4fe24be307beefbac6611fe17f759804973647718b5074f4cad188d8e1ff" }, { "source": "Startquestion pricing", "url": "https://www.startquestion.com/pricing", "figure": "$ 79 ", "value": 79, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "$ 79 / month", "source_class": "primary-provider-own-site", "text_sha256": "6f6193f70f3953c08ac47371a6daa40968047d17a254d3ac1f81559999df7494" }, { "source": "Pointerpro pricing", "url": "https://pointerpro.com/pricing/", "figure": "$69", "value": 69, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "$69/month", "source_class": "primary-provider-own-site", "text_sha256": "7565a1b31b459b53818053c6d8373a46e9224c3454e08147be34deb45b152eef" }, { "source": "LimeSurvey pricing", "url": "https://www.limesurvey.org/pricing", "figure": "29€", "value": 29, "unit": "EUR", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "29€*/ month", "source_class": "primary-provider-own-site", "text_sha256": "b2785370b547ada8f001dd1962feb2917640e70e8f3537529b7e129988dbb605" }, { "source": "Contentsquare (Hotjar) pricing", "url": "https://www.hotjar.com/pricing/", "figure": "$39", "value": 39, "unit": "USD", "vat": null, "axis": {}, "retrieved_at": "2026-10-12", "quote": "Growth plan | 7k monthly sessions + 7k replays $39", "source_class": "primary-provider-own-site", "text_sha256": "9107f98f8e22aee6f002c3d153fbd2f9e1d7c97868fdf6a19e3ace59a7430250" } ], "not_published": [ { "source": "Jotform pricing", "url": "https://www.jotform.com/pricing/", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "Alchemer plans and pricing", "url": "https://www.alchemer.com/plans-pricing/", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "Qualtrics pricing", "url": "https://www.qualtrics.com/pricing/", "retrieved_at": "2026-10-11", "reason": "read in full and no accepted figure on the page" }, { "source": "Zonka Feedback pricing", "url": "https://www.zonkafeedback.com/pricing", "retrieved_at": "2026-10-12", "reason": "read in full and no accepted figure on the page" }, { "source": "SurveySparrow pricing", "url": "https://surveysparrow.com/pricing/", "retrieved_at": "2026-10-11", "reason": "read in full and no accepted figure on the page" }, { "source": "SurveySparrow pricing (www)", "url": "https://www.surveysparrow.com/pricing/", "retrieved_at": "2026-10-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Simplesat pricing", "url": "https://www.simplesat.io/pricing", "retrieved_at": "2026-10-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Retently pricing", "url": "https://www.retently.com/pricing/", "retrieved_at": "2026-09-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Sogolytics pricing", "url": "https://www.sogolytics.com/pricing/", "retrieved_at": "2026-10-12", "reason": "read in full and no accepted figure on the page" }, { "source": "CustomerGauge pricing", "url": "https://www.customergauge.com/pricing", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "AskNicely pricing", "url": "https://www.asknicely.com/pricing", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "Qualaroo pricing", "url": "https://qualaroo.com/pricing/", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "Snap Surveys pricing (UK)", "url": "https://www.snapsurveys.com/survey-software/pricing/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Refiner pricing", "url": "https://refiner.io/pricing/", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "Sprig pricing", "url": "https://sprig.com/pricing", "retrieved_at": "2026-10-12", "reason": "read in full and no accepted figure on the page" }, { "source": "UserVoice pricing", "url": "https://www.uservoice.com/pricing", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "feedback.tools pricing", "url": "https://feedback.tools/pricing", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "Zigpoll pricing", "url": "https://www.zigpoll.com/pricing", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "Formbricks pricing", "url": "https://formbricks.com/pricing", "retrieved_at": "2026-10-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Zoho Survey pricing", "url": "https://www.zoho.com/survey/pricing.html", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "SurveySensum pricing", "url": "https://www.surveysensum.com/pricing", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Hello Customer pricing", "url": "https://www.hellocustomer.com/en/pricing", "retrieved_at": "2026-10-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Chattermill pricing", "url": "https://chattermill.com/pricing", "retrieved_at": "2026-10-12", "reason": "every candidate on the page was refused" }, { "source": "Birdeye pricing", "url": "https://www.birdeye.com/pricing/", "retrieved_at": "2026-10-12", "reason": "read in full and no accepted figure on the page" } ], "sources": [ { "url": "https://www.surveymonkey.com/pricing/", "label": "SurveyMonkey plans and pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.typeform.com/pricing/", "label": "Typeform pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.jotform.com/pricing/", "label": "Jotform pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.alchemer.com/plans-pricing/", "label": "Alchemer plans and pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.qualtrics.com/pricing/", "label": "Qualtrics pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.zonkafeedback.com/pricing", "label": "Zonka Feedback pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://survicate.com/pricing/", "label": "Survicate pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://surveysparrow.com/pricing/", "label": "SurveySparrow pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.surveysparrow.com/pricing/", "label": "SurveySparrow pricing (www)", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.nicereply.com/pricing", "label": "Nicereply pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.simplesat.io/pricing", "label": "Simplesat pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.retently.com/pricing/", "label": "Retently pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.sogolytics.com/pricing/", "label": "Sogolytics pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.customergauge.com/pricing", "label": "CustomerGauge pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.asknicely.com/pricing", "label": "AskNicely pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.satismeter.com/pricing", "label": "SatisMeter pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://qualaroo.com/pricing/", "label": "Qualaroo pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.proprofssurvey.com/pricing/", "label": "ProProfs Survey Maker pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.smartsurvey.co.uk/pricing", "label": "SmartSurvey pricing (UK)", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.snapsurveys.com/survey-software/pricing/", "label": "Snap Surveys pricing (UK)", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.surveylegend.com/pricing/", "label": "SurveyLegend pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://refiner.io/pricing/", "label": "Refiner pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://userpilot.com/pricing/", "label": "Userpilot pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.chameleon.io/pricing", "label": "Chameleon pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://sprig.com/pricing", "label": "Sprig pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://canny.io/pricing", "label": "Canny pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://sleekplan.com/pricing", "label": "Sleekplan pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.uservoice.com/pricing", "label": "UserVoice pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.productlift.dev/pricing", "label": "ProductLift pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.featurebase.app/pricing", "label": "Featurebase pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://feedback.tools/pricing", "label": "feedback.tools pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.zigpoll.com/pricing", "label": "Zigpoll pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://merren.io/pricing", "label": "Merren pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.surveyking.com/pricing", "label": "SurveyKing pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://blocksurvey.io/pricing", "label": "BlockSurvey pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.startquestion.com/pricing", "label": "Startquestion pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://pointerpro.com/pricing/", "label": "Pointerpro pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.limesurvey.org/pricing", "label": "LimeSurvey pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://formbricks.com/pricing", "label": "Formbricks pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.zoho.com/survey/pricing.html", "label": "Zoho Survey pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.surveysensum.com/pricing", "label": "SurveySensum pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.hellocustomer.com/en/pricing", "label": "Hello Customer pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://chattermill.com/pricing", "label": "Chattermill pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.birdeye.com/pricing/", "label": "Birdeye pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.hotjar.com/pricing/", "label": "Contentsquare (Hotjar) pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.capterra.com/customer-satisfaction-software/", "label": "capterra.com", "license": "the publisher's own terms; quoted for reporting and comment" } ], "methodology": "Every row is a verbatim sentence read from the named source's own page through our fetch service on the date shown, hash-pinned to the stored read (the sha of the page's visible text; the raw page is mirrored to R2). 21 of the 45 named sources that could be read published a usable figure; 24 published none and are recorded as not published, never filled in; 1 could not be read (blocked, dead or unreachable) and count nowhere. The headline figures (median, minimum, maximum, quartiles) are over ONE figure per source in USD (a source's median where its page yielded several accepted sentences), so N counts sources, never sentences; 153 candidate sentence(s) were refused by a reviewer with the reason recorded. The fuller derivation this dataset is chartered to grow into (not yet what the figures above are; they are each source's own published figure as read): one row per platform per tier: the advertised monthly price, the billing unit (per user, per response, per tracked user, flat), the response or seat cap, whether the tier carries NPS/CSAT/CES, kiosk mode and QR distribution, and the currency the vendor quotes in per market. Across the corpus: the median and range of entry prices for a CSAT-capable plan, the share of platforms with a genuinely free tier and what that tier caps, the price per 1,000 responses (the only comparable unit across billing models), the share that publish no price at all, and repriced-since the previous read.", "embed": "

15 to 499 USD

14 published figures, Feedback Platform Pricing Index, across 21 sources, read 12 October 2026

Source: Csatzo Feedback Platform Pricing Index
" }