Tools to measure customer satisfaction (14 sources)
The Feedback Platform Pricing Index carries 14 published figures read from 21 sources' own pages, from 15 to 499 USD, read 12 October 2026.
Csatzo sells its own paid plan in this category (our pricing). It is not counted here: every figure in this index is another provider's own published price, read from its own page.
- 1015 to 96
- 96 to 176
- 1176 to 257
- 2257 to 338
- 338 to 418
- 1418 to 499
Bands
| Bucket | Value |
|---|---|
| 15 to 96 | 10 sources |
| 96 to 176 | 0 sources |
| 176 to 257 | 1 source |
| 257 to 338 | 2 sources |
| 338 to 418 | 0 sources |
| 418 to 499 | 1 source |
21 of the 45 named sources read in full publish a figure; 24 publish none, read 12 October 2026.
Every figure, with its source
One row per source: the figure the source's own page publishes, the page, and the day it was read. A figure that is not on a page we read is not on this one.
| Source | Figure | Read |
|---|---|---|
| ProProfs Survey Maker pricing | 499USD | 2026-10-12 |
| Userpilot pricing | 299USD | 2026-10-12 |
| Chameleon pricing | 279USD | 2026-10-12 |
| Typeform pricing | 242EUR | 2026-10-12 |
| SatisMeter pricing | 199USD | 2026-10-12 |
| SmartSurvey pricing (UK) | 100GBP | 2026-10-12 |
| Survicate pricing | 89GBP | 2026-10-12 |
| Nicereply pricing | 79USD | 2026-10-12 |
| Canny pricing | 79USD | 2026-10-12 |
| Startquestion pricing | 79USD | 2026-10-12 |
| Pointerpro pricing | 69USD | 2026-10-12 |
| ProductLift pricing | 49GBP | 2026-10-12 |
| BlockSurvey pricing | 49USD | 2026-10-12 |
| Merren pricing | 39USD | 2026-10-12 |
| Contentsquare (Hotjar) pricing | 39USD | 2026-10-12 |
| SurveyMonkey plans and pricing | 30EUR | 2026-10-12 |
| Featurebase pricing | 29USD | 2026-10-12 |
| LimeSurvey pricing | 29EUR | 2026-10-12 |
| SurveyKing pricing | 19USD | 2026-10-12 |
| SurveyLegend pricing | 15USD | 2026-10-12 |
| Sleekplan pricing | 13EUR | 2026-10-12 |
The sentence each figure was read from (21)
- ProProfs Survey Maker pricing, read 2026-10-12:
Starts at $499/month
- Userpilot pricing, read 2026-10-12:
$299/mo
- Chameleon pricing, read 2026-10-12:
Starts at $279 for 2,000 MTUs
- Typeform pricing, read 2026-10-12:
242EUR/mo after 14 days
- SatisMeter pricing, read 2026-10-12:
$ 199 / month
- SmartSurvey pricing (UK), read 2026-10-12:
Everything you need to scale feedback across teams £100
- Survicate pricing, read 2026-10-12:
£89
- Nicereply pricing, read 2026-10-12:
$79
- Canny pricing, read 2026-10-12:
$79 / month billed yearly
- Startquestion pricing, read 2026-10-12:
$ 79 / month
- Pointerpro pricing, read 2026-10-12:
$69/month
- ProductLift pricing, read 2026-10-12:
£49/mo
- BlockSurvey pricing, read 2026-10-12:
For individuals to run surveys for research or feedback. $49
- Merren pricing, read 2026-10-12:
$39/month
- Contentsquare (Hotjar) pricing, read 2026-10-12:
Growth plan | 7k monthly sessions + 7k replays $39
- SurveyMonkey plans and pricing, read 2026-10-12:
€30/ user / month
- Featurebase pricing, read 2026-10-12:
$29 per seat/mo
- LimeSurvey pricing, read 2026-10-12:
29€*/ month
- SurveyKing pricing, read 2026-10-12:
$19 / month
- SurveyLegend pricing, read 2026-10-12:
$15 /mo.
- Sleekplan pricing, read 2026-10-12:
€13/mo
Read in full, publishes no figure
24 named sources were read in full on the dates shown and print no usable figure. They are counted, never filled in.
- Jotform pricing, read 2026-10-12: every candidate on the page was refused
- Alchemer plans and pricing, read 2026-10-12: every candidate on the page was refused
- Qualtrics pricing, read 2026-10-11: read in full and no accepted figure on the page
- Zonka Feedback pricing, read 2026-10-12: read in full and no accepted figure on the page
- SurveySparrow pricing, read 2026-10-11: read in full and no accepted figure on the page
- SurveySparrow pricing (www), read 2026-10-12: read in full and no accepted figure on the page
- Simplesat pricing, read 2026-10-12: read in full and no accepted figure on the page
- Retently pricing, read 2026-09-12: read in full and no accepted figure on the page
- Sogolytics pricing, read 2026-10-12: read in full and no accepted figure on the page
- CustomerGauge pricing, read 2026-10-12: every candidate on the page was refused
- AskNicely pricing, read 2026-10-12: every candidate on the page was refused
- Qualaroo pricing, read 2026-10-12: every candidate on the page was refused
- Snap Surveys pricing (UK), read 2026-09-12: every candidate on the page was refused
- Refiner pricing, read 2026-10-12: every candidate on the page was refused
- Sprig pricing, read 2026-10-12: read in full and no accepted figure on the page
- UserVoice pricing, read 2026-10-12: every candidate on the page was refused
- feedback.tools pricing, read 2026-10-12: every candidate on the page was refused
- Zigpoll pricing, read 2026-10-12: every candidate on the page was refused
- Formbricks pricing, read 2026-10-12: read in full and no accepted figure on the page
- Zoho Survey pricing, read 2026-10-12: every candidate on the page was refused
- SurveySensum pricing, read 2026-09-12: every candidate on the page was refused
- Hello Customer pricing, read 2026-10-12: read in full and no accepted figure on the page
- Chattermill pricing, read 2026-10-12: every candidate on the page was refused
- Birdeye pricing, read 2026-10-12: read in full and no accepted figure on the page
Methodology
Every row is a verbatim sentence read from the named source's own page through our fetch service on the date shown, hash-pinned to the stored read (the sha of the page's visible text; the raw page is mirrored to R2).
21 of the 45 named sources that could be read published a usable figure; 24 published none and are recorded as not published, never filled in; 1 could not be read (blocked, dead or unreachable) and count nowhere.
The headline figures (median, minimum, maximum, quartiles) are over ONE figure per source in USD (a source's median where its page yielded several accepted sentences), so N counts sources, never sentences; 153 candidate sentence(s) were refused by a reviewer with the reason recorded.
The fuller derivation this dataset is chartered to grow into (not yet what the figures above are; they are each source's own published figure as read): one row per platform per tier: the advertised monthly price, the billing unit (per user, per response, per tracked user, flat), the response or seat cap, whether the tier carries NPS/CSAT/CES, kiosk mode and QR distribution, and the currency the vendor quotes in per market.
Across the corpus: the median and range of entry prices for a CSAT-capable plan, the share of platforms with a genuinely free tier and what that tier caps, the price per 1,000 responses (the only comparable unit across billing models), the share that publish no price at all, and repriced-since the previous read.
153 candidate sentences on these pages were refused by a reviewer; each refusal and its reason is recorded in the review ledger.
Sources (46)
- SurveyMonkey plans and pricing(the publisher's own terms; quoted for reporting and comment)
- Typeform pricing(the publisher's own terms; quoted for reporting and comment)
- Jotform pricing(the publisher's own terms; quoted for reporting and comment)
- Alchemer plans and pricing(the publisher's own terms; quoted for reporting and comment)
- Qualtrics pricing(the publisher's own terms; quoted for reporting and comment)
- Zonka Feedback pricing(the publisher's own terms; quoted for reporting and comment)
- Survicate pricing(the publisher's own terms; quoted for reporting and comment)
- SurveySparrow pricing(the publisher's own terms; quoted for reporting and comment)
- SurveySparrow pricing (www)(the publisher's own terms; quoted for reporting and comment)
- Nicereply pricing(the publisher's own terms; quoted for reporting and comment)
- Simplesat pricing(the publisher's own terms; quoted for reporting and comment)
- Retently pricing(the publisher's own terms; quoted for reporting and comment)
- Sogolytics pricing(the publisher's own terms; quoted for reporting and comment)
- CustomerGauge pricing(the publisher's own terms; quoted for reporting and comment)
- AskNicely pricing(the publisher's own terms; quoted for reporting and comment)
- SatisMeter pricing(the publisher's own terms; quoted for reporting and comment)
- Qualaroo pricing(the publisher's own terms; quoted for reporting and comment)
- ProProfs Survey Maker pricing(the publisher's own terms; quoted for reporting and comment)
- SmartSurvey pricing (UK)(the publisher's own terms; quoted for reporting and comment)
- Snap Surveys pricing (UK)(the publisher's own terms; quoted for reporting and comment)
- SurveyLegend pricing(the publisher's own terms; quoted for reporting and comment)
- Refiner pricing(the publisher's own terms; quoted for reporting and comment)
- Userpilot pricing(the publisher's own terms; quoted for reporting and comment)
- Chameleon pricing(the publisher's own terms; quoted for reporting and comment)
- Sprig pricing(the publisher's own terms; quoted for reporting and comment)
- Canny pricing(the publisher's own terms; quoted for reporting and comment)
- Sleekplan pricing(the publisher's own terms; quoted for reporting and comment)
- UserVoice pricing(the publisher's own terms; quoted for reporting and comment)
- ProductLift pricing(the publisher's own terms; quoted for reporting and comment)
- Featurebase pricing(the publisher's own terms; quoted for reporting and comment)
- feedback.tools pricing(the publisher's own terms; quoted for reporting and comment)
- Zigpoll pricing(the publisher's own terms; quoted for reporting and comment)
- Merren pricing(the publisher's own terms; quoted for reporting and comment)
- SurveyKing pricing(the publisher's own terms; quoted for reporting and comment)
- BlockSurvey pricing(the publisher's own terms; quoted for reporting and comment)
- Startquestion pricing(the publisher's own terms; quoted for reporting and comment)
- Pointerpro pricing(the publisher's own terms; quoted for reporting and comment)
- LimeSurvey pricing(the publisher's own terms; quoted for reporting and comment)
- Formbricks pricing(the publisher's own terms; quoted for reporting and comment)
- Zoho Survey pricing(the publisher's own terms; quoted for reporting and comment)
- SurveySensum pricing(the publisher's own terms; quoted for reporting and comment)
- Hello Customer pricing(the publisher's own terms; quoted for reporting and comment)
- Chattermill pricing(the publisher's own terms; quoted for reporting and comment)
- Birdeye pricing(the publisher's own terms; quoted for reporting and comment)
- Contentsquare (Hotjar) pricing(the publisher's own terms; quoted for reporting and comment)
- capterra.com(the publisher's own terms; quoted for reporting and comment)
Cite or embed this figure
Cite or embed this figure
The Feedback Platform Pricing Index carries 14 published figures read from 21 sources' own pages, from 15 to 499 USD, read 12 October 2026.
21 of the 45 named sources read in full publish a figure; 24 publish none, read 12 October 2026.
Cite as: "Csatzo Feedback Platform Pricing Index", updated 2026-10-19, https://csatzo.com/datasets/feedback-platform-pricing-index/.
Download the CSV (21 rows, computed 2026-10-19)